Shipping policy
Shipping Policy – Westport Cove
At Westport Cove, we’re committed to getting your order to you quickly, safely, and reliably. Please review our shipping policy below for full details on processing times, delivery expectations, and important information.
Order Processing
All orders are processed within 1–4 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary based on your location:
- United States: 5–10 business days
Please note that these are estimated delivery times and may vary due to carrier delays, weather conditions, or customs processing.
Shipping Costs
We offer:
- Standard shipping rates apply on all U.S. orders
- International shipping rates are calculated at checkout based on destination and order weight
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost or Delayed Packages
Westport Cove is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, if your package appears lost or significantly delayed, please contact us and we’ll assist you in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at owner@westportcove.com.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 5 days of delivery with photos and order details. We will work quickly to resolve the issue.
Contact Us
For any shipping-related questions or concerns, please reach out to our support team at:
owner@westportcove.com
Thank you for choosing Westport Cove.